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If you are homeless, sleeping rough or facing a housing crisis, contact your local council housing options team to find out what help they can offer.

Call 999 if you are under 18 or need emergency help

All referrals to Alabaré homeless services have to come through the local authority (Wiltshire Council, North Devon and North Somerset) apart from our North Somerset drug & alcohol recovery service for men only. If you need additional support or advice, please get in touch today.

Use this link to find your local council

Access Streetlink

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If you are currently sleeping rough, you can make an alert with StreetLink. Your alert will be passed on to your local outreach team who will try to find you at the location you give us.


An outreach team will help as soon as they can – but please don’t wait. Seek other help if you can.

Streetlink website

Search for local support services

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Homeless provides a link to the most comprehensive database of homelessness services. It is constantly updated and lists of 1,500 projects up and down the country with contact details and service descriptions.

Search for hostels and other support services here.

Homeless Link website

Wiltshire council

North Somerset local authority

North Devon local authority

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01271 388870

The North Devon Council office in Barnstaple is open Mondays, Wednesdays and Fridays 9am – 1pm and Ilfracombe 9am – 5pm Tuesday, Thursday and Friday. If it is after 5pm or at the weekend call the out of hours number 01271 388240.

Alabaré Drop-In Centres

Rough sleepers can get free meals, showers, and advice at Alabaré ‘Somewhere to Go’ Drop-In Centres in Salisbury and Chippenham.


Alabaré Place

01722 334687

(open Monday – Saturday from 11am – 3pm)

58 Barnard Street, Salisbury SP1 2BJ

get directions


Unity House

01249 588018

(open Monday, Wednesday and Friday 2pm to 6pm)

4 Wood Lane, Chippenham SN15 3DJ

get directions

Self-referral to Alabaré North Somerset Drug and Alcohol Recovery Service (Weston-Super-Mare)

For self referral to our Parent & baby service or our Young people service please see the relevant pages.

Other organisations that could help

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116 123

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Find A Nightstop

Severe Weather Emergency Protocol

When SWEP is actioned by Wiltshire Council, there are temporary beds available at:

SWEP is activated when the Met Office forecasts a temperature of below zero Celsius for a minimum of three nights.

Alabaré Place Salisbury

Unity House Chippenham

Contact information:

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Rough Sleeper Team 0300 456 0106

Quick contact

If you need some help or have any questions please get in touch. We will get back to you within 48 hours for any general enquiries. If you need emergency help click here

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