Alabaré Events Refund Policy

1. If you are unable to, or no longer wish to attend an Alabaré event, Alabaré offer a partial ticket refund policy;

a. An administrative fee of 50% will be deducted from the total face value of the ticket for which a refund is being requested, thus the ticket purchaser will receive a refund of 50% of the face value of their ticket.

b. Partial refunds will only be issued for refund requests received no later than one week prior to the date of the event. Refund requests received during the week prior to the event, or after the event has finished, will not be issued.

2. If an Alabaré event is rescheduled or cancelled, full refunds will be offered to all ticket purchasers. 

3. All refund requests must be submitted in writing by email to Rebecca at r.mullen@alabare.co.uk

4. Please allow up to ten (10) business days for Alabaré to process your refund request.

5. If you choose not to request or receive a refund, then Alabaré will gratefully treat your ticket cost as a donation towards the area of the charity that the event is fundraising for.

 

This refund policy is available in the footer of our website.

SD 004 – EVENTS REFUND POLICY, REV 0, REV DATE 04/04/2023

Written by Hannah Shucksmith, authorised by Rebecca Mullen