Welcome to our VALOUR Recognised Centre
VALOUR is a government-funded programme that will ensure thousands of ex-forces personnel can visit veteran support centres across the UK and gain easier access to local services across health, housing, employment and more.
In the South West, seven specialist military charities are working together to ensure every veteran and their family can access the right help, at the right time.
Through shared expertise in housing, health, wellbeing, and employment, VALOUR provides coordinated support for those who have served and serving military families; helping individuals rebuild confidence, reclaim independence, and create a positive future.
WHO CAN USE OUR SERVICE?
Anyone who has served in the British Armed Forces or family members
Anyone wishing to support a family member who has served
Any professional referral partner who is seeking support
People seeking support should not be:
- at risk of immediate harm
- in need of immediate medical treatment
- unable to work collaboratively
ALL REFERRALS MUST COME THROUGH THE CONTACTS BELOW
The VALOUR Recognised Centre is open Monday to Friday, 9:00 – 14:30 daily
Call: 07971 513108
Email: SouthWestValour@alabare.co.uk
Riverside House, 2 Watt Road, Salisbury, Wiltshire SP2 7UD Directions
If you are an individual seeking support or a professional wishing to refer a client, please complete our online referral form for individuals or professionals
Housing
- Emergency and supported accommodation
- Homelessness prevention
- Move-on housing pathways
- Practical support with tenancy, budgeting, and independent living
- Community outreach for those at risk or in transition
*Led by ALABARÉ with support from VALOUR partners
Health
- Mental health support, counselling, and crisis prevention
- Medical welfare guidance during hospital treatment or illness
- Therapeutic programmes including horticulture and equine-assisted learning
- Resilience and wellbeing courses to build confidence and reduce isolation
*Delivered collaboratively by Icarus, DMWS, Defence Gardens Service, Armed Forces Equine Charity, and The Warrior Programme
Employment
- One-to-one employment coaching
- Support for veterans with health challenges or complex circumstances
- CV development, interview preparation, and job search guidance
- Long-term in-work support to help build sustainable careers
*Led by The Poppy Factory and supported by partners
All-Round Help
Help with mental and physical health, isolation, housing, finances, and work — all in one place.
Proven Support
Therapies and programmes backed by evidence and independent evaluation, so you know they work.
Easy Access
Support available face‑to‑face, online, or in community spaces — wherever works best for you.
Coordinated Care
Partner organisations work together, so you get the right support quickly without repeating your story.
OUR PARTNERSHIP VALUES
The VALOUR Recognised Centre has a shared commitment to Respect, Confidence, and Integrity in every aspect of delivery, ensuring ‘doing good’ and ‘doing no harm’.
Respect: Upholding the dignity, privacy, and individuality of every beneficiary, ensuring person-centred care, cultural understanding, and inclusive spaces.
Confidence: Empowering individuals to rebuild resilience, purpose and independence through tailored interventions, practical pathways and safe environments.
Integrity: Operating under robust governance and safeguarding frameworks, ensuring ethical practice, GDPR compliance, transparent evaluation, and accountability.
