Confidentiality and data protection

Protecting your personal information is very important to the Mental Health and Wellbeing Partnership and we will ensure your personal data is kept confidential and held securely. If you are in Swindon or BANES, your information will be stored by Second Step. If you are in Wiltshire your information will be stored by Alabaré.

Alabaré

Alabaré is registered as a Data Controller with the Information Commissioner’s Office (ICO). We are committed to protecting your personal information and to being transparent about what information, we hold. Alabaré understands its obligations to you to help you understand how and why we process your personal data. Our Privacy Notice tells you about these uses. The Data Protection Act 2018 and the EU General Data Protection Regulation 2016/679 (the GDPR”) govern our Data Protection Policy and Procedures.

To find out how we use, store and protect information obtained for these purposes please read our Privacy Notice and our Privacy Notice for service users.

If you have any questions or concerns about our use of your personal information please email the Alabaré Data Protection Lead enquiries@alabare.co.uk

Second Step

We use a great deal of information in our services. For example, we process information about current and past service users working with us or receiving support or tenants in our accommodation. For each service Privacy Notices will be presented directly to these individuals in an upfront way, to ensure they clearly understand how we will use their information.

To find out how we use, store and protect information obtained for these purposes please read our protecting your personal information leaflet (this is Second Step’s Privacy Notice and is available on the website or in hard copy)

If you would like to ask questions about how your information is used, or raise a concern you can contact DPO@second-step.co.uk